What is a Webinar?

A Webinar is an interactive presentation delivered right to your desktop using a phone and Internet connection. This medium brings together expert speakers with participants from around the country, all without anyone having to leave their office. Webinars are group conference calls where you listen in via telephone while you follow along online (via the Internet) with the visual portion of the presentation.  Webinars are cost-effective because you should have everything you need to participate right at your desk — a telephone and an Internet-enabled computer.  You will be sent an email with a call-in 800 number and a PIN prior to the day of the event.  Once you join the call and log in to the web portal, you will be able to hear the presenters and ask questions via phone and/or chat, while viewing the presentation online. You might arrange to use a phone in a conference room, where your staff and administrators can listen and participate via speakerphone and project the presentation to a screen via an LCD projector.


Common Questions About MedTechLive Webinars

1.

 

What is the difference between a Live Webinar and a Webinar Playback?
A Live Webinar allows you to interact with the presenter and other attendees during the scheduled time. It gives you the opportunity to ask questions to CUES’ expert presenters and share your comments with the group. A Webinar Playback is a recording of the live event. A playback allows you to view the Webinar as many times as you’d like after the date the Webinar was recorded. The playback option is convenient because it gives you the flexibility to view the Webinar whenever and wherever you’d like. This is also ideal for training if all your staff can’t attend a Webinar at the same time.

2.

 

When will I receive instructions on how to log in to the Webinar?
Two to three business days prior to the Webinar, you’ll receive an e-mail with instructions for logging in via the Internet and dialing in via phone.

3.

 

I didn’t receive login instructions for the Webinar. What do I do?
Login instructions are sent via e-mail two to three business days prior to the Webinar. If you haven’t received instructions two days prior to the Webinar, please contact MedTechLive Support.

4.

 

Are there handouts for the Webinar? Will I be able to print the presentation used during the Webinar?
If there are handouts, you will receive them either (1) attached to the email confirmation, or (2) via a web link to access and download prior to the presentation.

5.

 

Do I need any special equipment to connect to a Webinar?
Connecting to a Webinar is simple. You’ll need a a phone line and computer with an Internet connection – that’s all! It is recommended that you use a broadband Internet connection, though this is not required.

  • You’ll also need to turn off all pop-up blockers to view the Webinar
  • HARDWARE REQUIREMENTS
    • OPERATING SYSTEM: Windows 2000 or Windows XP
    • BROWSER: Internet Explorer 6.0 or higher
    • INTERNET: 56Kbps or faster connection (Broadband recommended)
    • DISPLAY: 800 x 600 pixels or higher resolution monitor (1024 x 768 or higher recommended)
  • For Webinar Playback, you will need Microsoft Windows Media Player 9 or later and a 128 Kbps or faster Internet connection
    If you have questions on system requirements for the Webinar, please call our technology provider, Microsoft Live Meeting, at 1-866-493-2825.

6.

 

What if I have problems on the day of the Webinar?
Please contact MedTechLive Support. If you have technical difficulties, you can also call our technology provider, Microsoft Live Meeting, at 1-866-493-2825.

7.

 

Will I be able to ask questions during the Webinar?
Yes, questions are welcome during the Webinar. All participants’ phone lines will be muted to filter out background noise, but you’ll be able to ask a question or share a comment. Your moderator will explain this during the introduction of the call. You can also type in questions and comments via a chat screen.

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